Automate your email follow-up using marketing automation systems
f a prospect asks you to call them back in 7 days, setup a "status system" in your CRM that allows you to tag prospects and automatically send the SMS and an email follow-up for that exact situation.
Customers like dealing with people who are on top of their stuff and by automating your follow-ups, you’ll not only have to no longer worry about remembering to follow-up, you’ll do it exactly when you said you would. People love people who keep their word. This helps you do exactly that.